- Describe Digital Cable.
- Explain how Digital Cable is different from satellite and wireless services?
- What is the difference between Digital Cable and Standard Cable?
- Do I need to buy a special television to get Digital Cable?
- What is the installation cost of Digital Cable?
- What is included with Digital Cable?
- Can I get a discount if I want Digital Cable and high speed Internet service?
- Where can I see, and try Digital Cable?
- Can I make payments, or drop off and pick up equipment at Customer Service locations?
1. Describe Digital Cable.
Digital Cable delivers a digital signal to your home with a reliable fiber optic network. Digital Cable provides digital pictures, CD-quality sound and access to a greater variety of channels on your existing television. There are no expensive satellite dishes or antennas to buy.
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2. Explain how Digital Cable is different from satellite and wireless services?
With Bright House Networks Digital Cable, you are not required to sign a service contract or purchase expensive satellite dishes or antennas. We won't cut down trees to secure line of sight, and our signal is unaffected by the weather, unlike satellite and wireless services. Bright House Networks Digital Cable gives you access to the most Premium movie channels (more than any satellite service). Bright House Networks Digital Cable customers receive over 70 channels of free Standard Cable including all local channels. Only Bright House Networks offers the Digital Combo, allowing you to save money on Digital Cable and high speed Internet packages.
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3. What is the difference between Digital Cable and Standard Cable?
With Digital Cable you get a crystal clear picture, CD-quality sound and more channels -- including over 40 music channels and all the popular Digital Cable channels. Digital Cable also brings you access to Digital Sports packages and Premium movie channels. Navigator interactive on-screen guide is available only to Digital Cable customers. Navigator is a complete program guide that can be used without changing channels.
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4. Do I need to buy a special television to get Digital Cable?
No, you do not need a special television. Digital Cable works with your existing TV.
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5. What is the installation cost of Digital Cable?
Installation cost vary by location. Contact Customer Care for more pricing details.
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6. What is included with Digital Cable?
With the Digital Marquee Package, you receive a Digital Converter, remote control, the Navigator interactive on-screen guide, more than 70 Standard Cable channels, more than 40 Digital Basic channels and access to Pay Per View movies, sports and events. You can add Premium movie channels.
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7. Can I get a discount if I want Digital Cable and high speed Internet service?
Yes. Save money by ordering the Digital Combo- a specially priced package that brings you Digital Cable and high speed Internet with Road Runner High Speed Online. For technical information and instructions, visit the Customer Care section.
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8. Where can I see, and try Digital Cable?
Visit the Customer Service Centers for product demonstrations. Click here for our locations.
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9. Can I make payments, or drop off and pick up equipment at the Customer Care Centers?
Yes. The Customer Service Centers are available to handle most of your customer service needs. Other customer service options are listed below.
